Measuring Service Quality Using Complement Methods for Gap Model
نویسندگان
چکیده
منابع مشابه
Applying revised gap analysis model in measuring hotel service quality
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ژورنال
عنوان ژورنال: International Journal of Machine Learning and Computing
سال: 2012
ISSN: 2010-3700
DOI: 10.7763/ijmlc.2012.v2.205